DELIVERY CHARGE

- Our shipping cost is fixed at $9.95 per delivery by Australia Post Standard Parcel Service for all customers Australia wide.  A tracking number will be provided once the item is posted.
- We offer FREE SHIPPING to all orders over $100.

DELIVERY OF YOUR PRODUCTS

We will attempt to process your order and pack out your product within 2-5 business days.  Depending on the location, the delivery time will vary from 2 to 7 working days.
Unless otherwise agreed by us, we will deliver your products to the address indicated on your order confirmation.

RETURNS

IMPORTANT - No credits, or refunds can be given without first speaking with our representative.
- We cannot offer refunds or exchanges on food items that are opened due to strict health policies. Please make your selections carefully, and double check your order before submitting.
- If you received a damaged shipment or product, please email photos of the damaged item to rh@som-abalone.com.au include your invoice number and name, and we will work with you to resolve the issue.

Where to buy

Retail stores:
•    Australian Produce Stores
Located in the International Terminal in Melbourne, Sydney, Brisbane and Cairns airports;
•    Yet Son Groceries
Shop 1, 410-420 Sussex Street Haymarket NSW 2000